Accessing Information

If you have set up an account on the UKBHC website then you will have full access to the information you provide and can amend it in order to ensure that it is accurate and up to date. To do so you can log in here.

You also have a right under the Data Protection Act to make a request in writing for a copy of the information we hold about you in our database. This is called a subject access request.

Depending on the nature of the request we are often happy to provide information as part of our routine response to an enquiry. At other times we will need to consider the request in the light of the specific provisions of the Data Protection Act and treat it as a formal subject access request.

We may ask you to provide evidence to confirm your identity, and we may ask you for further information to find your records. We will send you a copy of the information we hold in printed form except where you agree that we can send it to you electronically in an email.

We will respond to a formal subject access request within 40 calendar days starting from when we receive all the information necessary to deal with the request. If you request a copy of the information in printed form then we will also require a fee of £10.

More information about your rights under the Data Protection Act can be found on the website of the Information Commissioner’s Office